At Nyla Views, we want you to be fully satisfied with your purchase. This Returns & Refund Policy explains the conditions under which returns and refunds are accepted. By shopping with us, you agree to the following:
Eligibility for Returns
- Items may be returned within 7 days of delivery if they are defective, damaged, or not as described.
- Products must be unused, in their original condition, and returned in the original packaging with all included accessories.
- Certain products, such as items damaged due to misuse or normal wear and tear, are not eligible for return.
Return Process
- To initiate a return, please contact us at [email protected] with your order details and reason for return.
- Our support team will review your request and provide instructions for returning the item.
- Customers are responsible for safely packaging the product for return shipping.
Refunds
- Refunds will only be issued after the returned item is inspected and approved by our quality team.
- Refund processing may take up to 10 business days after the returned product is received and verified.
Exchanges
- If you received a defective or incorrect product, you may request an exchange for the same item (subject to availability).
Non-Returnable Items
- Customized or special-order items.
- Products returned without original packaging or missing accessories.
- Items not reported for return within the 7-day window.
Contact Us
If you have any questions or need assistance with your return, please contact our support team:
Email: [email protected]